We think it is important for you to understand how cookies and other similar technologies are used by KYANA. These technologies help KYANA function, allow us to understand how you use the websites and have a number of purposes, beyond just advertising, that you can read about in this policy.

In this policy, we’ll refer to KYANA.gr (and eshop.kyana.gr) as the “Site”. We’ll refer to the Site, KYANA Payments, and our other services collectively as the “Services.” We’ll refer to cookies and similar technologies collectively as “Cookie Technologies.”

  1. Types of Cookie Technologies
  2. Purposes
  3. Consent, Contract, and Legitimate Interests in Processing
  4. Managing your Cookie Technology Preferences
  5. Contact Us
  1. Types of Cookie Technologies


When you visit our website, we will request to store a small text file on your computer, called a cookie. Cookies are small data files sent from a server to your web browser. They are stored in your browser’s cache and allow a website or a third party to recognize your browser. Cookies allow us to remember certain information about you so that we may recognize you when you return to our website. It remembers information like language preferences or log-in information. The cookies we set on your device are first-party cookies, whereas third-party cookies are cookies that we may store on your computer that originate from a domain other than ours. We may use third-party cookies for advertising or marketing purposes.

There are three primary types of cookies:

  • Session cookies are specific to a particular visit and carry information as you view different pages, so you don’t have to re-enter information every time you change pages or attempt to checkout. Session cookies expire and delete themselves automatically in a short period of time like after you leave the Site or when you close your web browser.
  • Persistent cookies remember certain information about your preferences for viewing the site and allow KYANA to recognize you each time you return. Persistent cookies are stored on your browser cache or mobile device until you choose to delete them, and otherwise typically delete themselves at expiration.
  • Third-party cookies are placed by someone other than KYANA and may gather browsing activity across multiple websites and across multiple sessions. They are usually a type of persistent cookie and are stored until you delete them, or they expire based on the time period set in each third-party cookie.

Cookies store data about your use, but they are helpful because they allow us to help KYANA function and customize your experience. You can configure your desktop or mobile browser’s settings to reflect your preference to accept or reject cookies, including how to handle third-party cookies.

Other Technologies

In addition to cookies, there are other similar technologies used by KYANA and elsewhere on the web or in mobile ecosystems.

  • Web beacons: These are tiny graphics (sometimes called “clear GIFs” or “web pixels”) with a unique identifier that are used to understand browsing activity. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are rendered invisibly on web pages when you open a page.
  • Social widgets: These are buttons or icons provided by third-party social media providers that allow you to interact with those social media services when you view a web page or a mobile app screen. These social widgets may collect browsing data, which may be received by the third party that provided the widget and are controlled by the third parties.
  • UTM codes: These are strings that can appear in a URL (the “Uniform Resource Locator,” which is typically the http or https address entered to go to a web page) when a user moves from one web page or website to another, where the string can represent information about browsing, such as which advertisement, page, or publisher sent the user to the receiving website.
  • Local Storage Objects: These are sets of data that can be stored on your browser by a site or app. They can be used to maintain preferences, a history of usage, or even the state or settings of a site or an app.
  • Internet of Things identifiers: Like mobile identifiers, internet-connected devices such as voice activated assistants or smart TVs may send identifiers and other data analogous to web browsers.
  • Purposes

KYANA uses Cookie Technologies to recognize your logged-in state on the Site, to understand what purchases members and visitors are interested in, to make the KYANA Site function for you, and to help your browsing experience and use of the Site and Services feel more customized. More generally, KYANA uses Cookie Technologies for the following.

Security and Authentication (Strictly Necessary)

Some cookie and similar technology functions are necessary and vital to ensuring that KYANA works properly for visitors and members, such as maintaining the security, safety, and integrity of the Site, authentication and logging into KYANA (including remembering permissions and consents you have granted), and ensuring the ability to securely complete transactions. We also use these cookies to do things like display out content, load pages, allow you to navigate the website, and facilitate payments through our services.

Account and User Preferences

Some technologies are used to remember your account and preferences over time, such as keeping yourself logged in when returning to KYANA, maintaining your choices on KYANA features and how you want KYANA to appear (including keeping track of your preferred language and country), and customizing content based on how you use KYANA.

Social Networks

Some technologies help you to interact with social networks you are signed into while using the Services, such as sharing content with the social network, logging in with the social network, and other features you employ with the social network, or that are allowed in the social network’s privacy policy. These may be set and controlled by the social networks, and your preferences with those social networks.

Social networks may also work with KYANA or with you for analytics or for marketing purposes, as discussed below. You may be able to manage your privacy preferences for these social networks and their tools and widgets via your account with the social network.

Performance and Analytics

Some technologies help provide performance data on how the Services are functioning in order to improve KYANA and the Services, including, for example, data on site and app functionality and speed to help us optimize KYANA, how the Services are used to help us improve your experience on KYANA, and detecting and gathering reporting on bugs to help make KYANA work better.

In addition, KYANA may employ transient technologies, including cookies or local stored objects, for site performance, experiments, form information, and interactions with the site, and may use temporary, short-term cookies for limited-time site events such as sales and promotions.

The Site employs Google Analytics to help understand how KYANA is used by its community. For some of the advertising features listed below, like retargeting, data from Google Analytics may be combined with KYANA’s first-party data and third-party cookies (like Google’s advertising cookies) as permitted by Google’s and KYANA’s respective policies. To see how to opt-out of Google Analytics Advertising Features, see Managing your Cookie Technology Preferences at the bottom of this policy.

You can find more information on how Google Analytics works in this Google guide and on Facebook App Events here.

Here is a description of the Performance Cookie Technologies that are used by KYANA, along with their respective privacy policies and options for controlling your privacy on these platforms.

Performance and Analytics

Name/NetworkUseThird-Party Privacy Policies
Google TagmanagerManagement of cookies and tags for marketing and non-marketing functionshttps://policies.google.com/privacy
Google Analytics/ AudienceAnalyze the use of our websitehttps://policies.google.com/privacy
HotjarWeb analyticshttps://www.hotjar.com/legal/policies/privacy/ https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies
Amplitude AnalyticsAnalytics and marketinghttps://amplitude.com/privacy
Share-a-saleWeb trackinghttps://www.awin.com/us/privacy?utm_source=shareasale-website&utm_medium=text-link&utm_campaign=shareasale-website

Marketing Services

KYANA partners with third-party service providers that may use various Cookie Technologies to permit us and them to learn about which ads you see and click when you visit KYANA, the Site and affiliated sites or to show you ads on and off KYANA. These may include things such as:

  • Frequency capping, which limits the number of times a user’s browser or mobile device displays the same ad;
  • Attribution tracking, which estimates which advertising or marketing source brought someone to KYANA or determines which marketing source led to actions like a visit or a purchase;
  • Remarketing and retargeting, which shows relevant ads to an audience based on prior shopping and browsing patterns on KYANA
  • Audience targeting, which refers to targeting advertisements to a large audience based on the audience’s known or inferred demographics; and
  • Cross-device recognition, which recognizes actions across multiple devices or browsers.

Some third-party service providers may provide information like demographics, cross-device information, or interest categories from a combination of sources that, while not identifying you personally, permit us to provide you with more relevant and useful advertising. In some cases, this information may have non-marketing performance analytics uses as well.

These technologies allow a partner to recognize your computer, mobile device or network device (like an IoT device such as a voice-activated assistant or smart TV), each time you visit KYANA or other websites and mobile applications based on data like a cookie, your IP address, or device ID, but do not allow access to other personal information from KYANA. However, these technologies may allow us or a third party to recognize you, either from a single device or across devices, over time. These third parties are required to follow applicable laws, self-regulatory programs, and KYANA’s data protection rules where applicable. KYANA does not have control over these third parties, who each have their own privacy policies and privacy practices. KYANA adheres to the Digital Advertising Alliance‘s Self-Regulatory Principles for Online Behavioral Advertising.

For audience targeting, KYANA may share hashed identifiers that represent an email address or name with partners Google and/or Facebook so they can provide KYANA with audiences interested in specific types of products and services. Google and/or Facebook will only provide this information, and can only identify you, based on their separate policies and agreements with their users.

Here is a description of some of the Advertising/Marketing Cookie Technologies that are used by KYANA, along with their respective privacy policies and options for controlling your privacy on these platforms.


Name/NetworkUseThird-Party Privacy Policies
Bing AdsMarketinghttps://privacy.microsoft.com/en-us/PrivacyStatement https://about.ads.microsoft.com/en-us/resources/policies/privacy-and-data-protection-policies
FacebookSocial Media functionalityhttps://www.facebook.com/policy.php https://www.facebook.com/policies/cookies/
Facebook Custom AudienceTrack conversions and website visits from our advertisements placed on Facebook.https://www.facebook.com/policy.php https://www.facebook.com/policies/cookies/
DoubleClick; DoubleClick Bid ManagerTrack advertisements and measure website visits and conversions.https://support.google.com/faqs/answer/2727482?hl=en https://policies.google.com/privacy?hl=en 
Google Ads;  Marketinghttps://policies.google.com/technologies/ads https://policies.google.com/privacy        
Google Dynamic RemarketingAdvertisements related to the Site  https://policies.google.com/privacy https://support.google.com/google-ads/answer/3124536?hl=en
  • Consent, Contract, and Legitimate Interests in Processing

Certain Cookie Technologies are employed to make the Site function for its intended purpose and are provided based on contractual necessity based on your agreement with KYANA to perform the services you have requested. These include the functions strictly necessary to the service noted above.

By choosing to use our Services after having been notified of our use of Cookie Technologies in the ways described in this Policy, and, in applicable jurisdictions, through notice and unambiguous acknowledgement of your consent, you agree to such use. More information is laid out in our Privacy Policy.

  • Managing Your Cookie Technology Preferences

You have the ability to control the use of certain Cookie Technologies. You can opt out of third-party marketing cookies and similar technologies via the Privacy Settings link available at the bottom of most KYANA site pages, or via the GDPR Preferences link for users in the European Union and EEA.

Opt-in and Opt-out for Browsers

In addition, when you use KYANA via a browser, you can change your web browser’s settings to reflect your cookie preferences. Each browser is a little different, but usually these settings are under the “options” or “preferences” menu. The links below provide information about cookie settings for the browsers supported by KYANA:

Opt-out of Third-Party Networks

If you do not wish to have this information used for the purpose of serving you interest-based advertisements, in addition you may decline to receive interest based ads through TrustE/TrustArc’s preferences manager (or if you are located in the European Union click here). Please note this does not stop you from being served advertisements. You will continue to receive generic advertisements. If you reject or block all cookies in your browser settings, you will not be able to take advantage of KYANA ‘s Services as some cookies are necessary for the Site to function properly.

You can learn more about managing your preferences for ads online, particularly for many third-party advertising networks, through resources made available by the Digital Advertising Alliance at https://www.aboutads.info or the Network Advertising Initiative at https://optout.networkadvertising.org.

Google Analytics Opt-out

For Google Analytics Advertising Features, you can opt-out through Google Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI’s consumer opt-out listed above). Google also provides a Google Analytics opt-out plug-in for the web.

Third-Party Tools

Various third parties provide browser plug-ins and apps that can help provide you information on and limit or block third-party cookies, web beacons, and some Javascript-based technologies. KYANA cannot vouch for the efficacy of a particular third-party product, but popular products that provide these privacy enhancements include Ghostery and AdBlock Plus.

Both Google and Facebook provide tools to control use of advertising on their respective platforms, including advertising on and with KYANA. More information can be found in your account settings on the respective platforms, including in Google’s Privacy Center and in Facebook’s Ad Settings.

Third Party Device Opt-out

For third party IoT devices such as voice activated assistants or smart TVs, consult with the manufacturer and/or service provider for the opt out mechanism for their respective devices and services.

  • Contact Us

If you have questions about the use of Cookie Technologies at KYANA, please contact our Data Protection Officer either by email at [email protected] or by mail. KYANA  Markou Mpotsari 118 544 53 Thessaloniki, Greece