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\u03c4\u03bf\u03c5.<\/p>\n\n\n\n \u03a4\u03bf \u03b4\u03b9\u03ba\u03b1\u03af\u03c9\u03bc\u03b1 \u03c5\u03c0\u03b1\u03bd\u03b1\u03c7\u03ce\u03c1\u03b7\u03c3\u03b7\u03c2 \u03b5\u03ba \u03c4\u03c9\u03bd \u03b4\u03b9\u03b1\u03c4\u03ac\u03be\u03b5\u03c9\u03bd \u03c4\u03bf\u03c5 \u03bd. 2251\/1994 \u03b4\u03b5\u03bd \u03b5\u03c6\u03b1\u03c1\u03bc\u03cc\u03b6\u03b5\u03c4\u03b1\u03b9:<\/strong><\/p>\n\n\n\n \u03a3\u03b5 \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03ad\u03b3\u03ba\u03c5\u03c1\u03b7\u03c2 \u03ac\u03c3\u03ba\u03b7\u03c3\u03b7\u03c2 \u03c4\u03bf\u03c5 \u03b4\u03b9\u03ba\u03b1\u03b9\u03ce\u03bc\u03b1\u03c4\u03bf\u03c2 \u03c5\u03c0\u03b1\u03bd\u03b1\u03c7\u03ce\u03c1\u03b7\u03c3\u03b7\u03c2 \u03ba\u03b1\u03b9 \u03bc\u03b5 \u03c4\u03b7\u03bd \u03c0\u03c1\u03bf\u03cb\u03c0\u03cc\u03b8\u03b5\u03c3\u03b7 \u03cc\u03c4\u03b9 \u03ad\u03c7\u03b5\u03b9 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03b1\u03c6\u03b5\u03af \u03c4\u03bf \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd 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\u03b4\u03af\u03ba\u03b1\u03b9\u03bf, \u03c0\u03bf\u03c5 \u03c1\u03c5\u03b8\u03bc\u03af\u03b6\u03b5\u03b9 \u03b8\u03ad\u03bc\u03b1\u03c4\u03b1 \u03c3\u03c7\u03b5\u03c4\u03b9\u03ba\u03ac \u03bc\u03b5 \u03c4\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf \u03ba\u03b1\u03b8\u03ce\u03c2 \u03b5\u03c0\u03af\u03c3\u03b7\u03c2 \u03ba\u03b1\u03b9 \u03b1\u03c0\u03cc \u03c4\u03bf \u039d\u03cc\u03bc\u03bf \u03c0\u03b5\u03c1\u03af \u03c0\u03c1\u03bf\u03c3\u03c4\u03b1\u03c3\u03af\u03b1\u03c2 \u03c4\u03c9\u03bd \u03ba\u03b1\u03c4\u03b1\u03bd\u03b1\u03bb\u03c9\u03c4\u03ce\u03bd (\u039d. 2251\/1994), \u03c0\u03bf\u03c5 \u03c1\u03c5\u03b8\u03bc\u03af\u03b6\u03b5\u03b9 \u03b8\u03ad\u03bc\u03b1\u03c4\u03b1 \u03c3\u03c7\u03b5\u03c4\u03b9\u03ba\u03ac \u03bc\u03b5 \u03c4\u03b9\u03c2 \u03c0\u03c9\u03bb\u03ae\u03c3\u03b5\u03b9\u03c2 \u03b1\u03c0\u03cc \u03b1\u03c0\u03cc\u03c3\u03c4\u03b1\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03b1\u03c0\u03cc\u03c6\u03b1\u03c3\u03b7 \u0391\u03c1\u03b9\u03b8. Z1\u2212891 \u03a0\u03c1\u03bf\u03c3\u03b1\u03c1\u03bc\u03bf\u03b3\u03ae\u03c2 \u03c4\u03b7\u03c2 \u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ae\u03c2 \u03bd\u03bf\u03bc\u03bf\u03b8\u03b5\u03c3\u03af\u03b1\u03c2 \u03c0\u03c1\u03bf\u03c2 \u03c4\u03b7\u03bd \u039f\u03b4\u03b7\u03b3\u03af\u03b1 2011\/83\/\u0395\u0395 \u03c4\u03bf\u03c5 \u0395\u03c5\u03c1\u03c9\u03c0\u03b1\u03ca\u03ba\u03bf\u03cd \u039a\u03bf\u03b9\u03bd\u03bf\u03b2\u03bf\u03c5\u03bb\u03af\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03c4\u03bf\u03c5 \u03a3\u03c5\u03bc\u03b2\u03bf\u03c5\u03bb\u03af\u03bf\u03c5 \u03c4\u03b7\u03c2 25\u03b7\u03c2 \u039f\u03ba\u03c4\u03c9\u03b2\u03c1\u03af\u03bf\u03c5 2011, \u03c3\u03c7\u03b5\u03c4\u03b9\u03ba\u03ac \u03bc\u03b5 \u03c4\u03b1 \u03b4\u03b9\u03ba\u03b1\u03b9\u03ce\u03bc\u03b1\u03c4\u03b1 \u03c4\u03c9\u03bd \u03ba\u03b1\u03c4\u03b1\u03bd\u03b1\u03bb\u03c9\u03c4\u03ce\u03bd, \u03c4\u03b7\u03bd \u03c4\u03c1\u03bf\u03c0\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03bf\u03b4\u03b7\u03b3\u03af\u03b1\u03c2 93\/13\/\u0395\u039f\u039a \u03c4\u03bf\u03c5 \u03a3\u03c5\u03bc\u03b2\u03bf\u03c5\u03bb\u03af\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03c4\u03b7\u03c2 \u03bf\u03b4\u03b7\u03b3\u03af\u03b1\u03c2 1999\/44\/ \u0395\u039a \u03c4\u03bf\u03c5 \u0395\u03c5\u03c1\u03c9\u03c0\u03b1\u03ca\u03ba\u03bf\u03cd \u039a\u03bf\u03b9\u03bd\u03bf\u03b2\u03bf\u03c5\u03bb\u03af\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03c4\u03bf\u03c5 \u03a3\u03c5\u03bc\u03b2\u03bf\u03c5\u03bb\u03af\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03c4\u03b7\u03bd \u03ba\u03b1\u03c4\u03ac\u03c1\u03b3\u03b7\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03bf\u03b4\u03b7\u03b3\u03af\u03b1\u03c2 85\/577\/\u0395\u039f\u039a \u03c4\u03bf\u03c5 \u03a3\u03c5\u03bc\u03b2\u03bf\u03c5\u03bb\u03af\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03c4\u03b7\u03c2 \u03bf\u03b4\u03b7\u03b3\u03af\u03b1\u03c2 97\/7\/\u0395\u039a \u03c4\u03bf\u03c5 \u0395\u03c5\u03c1\u03c9\u03c0\u03b1\u03ca\u03ba\u03bf\u03cd \u039a\u03bf\u03b9\u03bd\u03bf\u03b2\u03bf\u03c5\u03bb\u03af\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03c4\u03bf\u03c5 \u03a3\u03c5\u03bc\u03b2\u03bf\u03c5\u03bb\u03af\u03bf\u03c5, \u03b7 \u03bf\u03c0\u03bf\u03af\u03b1 \u03b4\u03b7\u03bc\u03bf\u03c3\u03b9\u03b5\u03cd\u03b8\u03b7\u03ba\u03b5 \u03c3\u03c4\u03b7\u03bd \u0395\u03c0\u03af\u03c3\u03b7\u03bc\u03b7 \u0395\u03c6\u03b7\u03bc\u03b5\u03c1\u03af\u03b4\u03b1 \u03c4\u03b7\u03c2 \u0395\u03c5\u03c1\u03c9\u03c0\u03b1\u03ca\u03ba\u03ae\u03c2 \u0388\u03bd\u03c9\u03c3\u03b7\u03c2, \u03b1\u03c1\u03b9\u03b8\u03bc. L 304 \u03c4\u03b7\u03c2 22.11.2011. \u039a\u03ac\u03b8\u03b5 \u03b4\u03b9\u03b1\u03c6\u03bf\u03c1\u03ac \u03bc\u03b5\u03c4\u03b1\u03be\u03cd \u03c7\u03c1\u03b7\u03c3\u03c4\u03ce\u03bd \u03ba\u03b1\u03b9 \u03c4\u03b7\u03c2 Y.C.STORE \u03c1\u03b7\u03c4\u03ac \u03c3\u03c5\u03bc\u03c6\u03c9\u03bd\u03b5\u03af\u03c4\u03b1\u03b9 \u03cc\u03c4\u03b9 \u03c1\u03c5\u03b8\u03bc\u03af\u03b6\u03b5\u03c4\u03b1\u03b9 \u03b1\u03c0\u03cc \u03c4\u03bf \u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03cc \u0394\u03af\u03ba\u03b1\u03b9\u03bf \u03ba\u03b1\u03b9 \u03c5\u03c0\u03cc\u03ba\u03b5\u03b9\u03c4\u03b1\u03b9 \u03c3\u03c4\u03b7\u03bd \u03b1\u03c0\u03bf\u03ba\u03bb\u03b5\u03b9\u03c3\u03c4\u03b9\u03ba\u03ae \u03b1\u03c1\u03bc\u03bf\u03b4\u03b9\u03cc\u03c4\u03b7\u03c4\u03b1 \u03c4\u03c9\u03bd \u0394\u03b9\u03ba\u03b1\u03c3\u03c4\u03b7\u03c1\u03af\u03c9\u03bd \u03c4\u03b7\u03c2 \u0398\u03b5\u03c3\u03c3\u03b1\u03bb\u03bf\u03bd\u03af\u03ba\u03b7\u03c2.<\/p>\n\n\n\n \u0393\u03b9\u03b1 \u03c0\u03b5\u03c1\u03b9\u03c3\u03c3\u03cc\u03c4\u03b5\u03c1\u03b5\u03c2 \u03c0\u03bb\u03b7\u03c1\u03bf\u03c6\u03bf\u03c1\u03af\u03b5\u03c2 \u03b5\u03af\u03bc\u03b1\u03c3\u03c4\u03b5 \u03c0\u03ac\u03bd\u03c4\u03b1 \u03c3\u03c4\u03b7 \u03b4\u03b9\u03ac\u03b8\u03b5\u03c3\u03b7 \u03c3\u03b1\u03c2 \u03b5\u03af\u03c4\u03b5 \u03bc\u03ad\u03c3\u03c9 \u03c4\u03b7\u03bb\u03b5\u03c6\u03ce\u03bd\u03bf\u03c5 \u03c3\u03c4\u03bf 2310 905080, \u03b5\u03af\u03c4\u03b5 \u03bc\u03ad\u03c3\u03c9 e-mail \u03c3\u03c4\u03bf\u00a0info@kyana.gr<\/p>\n\n\n\n <\/p>\n\n\n\n <\/p>\n\n\n\n 1. RETURNS OF PRODUCTS DUE TO ERROR \/ DELIVERY PROBLEM In any case, return and replacement is possible under the following conditions:<\/strong><\/p>\n\n\n\n <\/p>\n\n\n\n 2. UNJUSTIFIED CONSUMPTION WITHDRAWAL (ARTICLE 3E Law 2251\/1994, IN COMBINATION WITH JM Z1-891 \/ 2013)<\/strong> The right of withdrawal from the provisions of Law 2251\/1994 does not apply:<\/p>\n\n\n\n In cases where the products have been used. The unjustified withdrawal of the consumer from the distance sale is carried out in any convenient way and means chosen by him, who nevertheless bears the burden of proof of its timely exercise (within the exclusive period of 14 calendar days from the acquisition of physical possession product as above). For the convenience of users \/ consumers, KYANA proposes the following alternative ways of exercising their right of unjustified withdrawal:<\/p>\n\n\n\n (a) by email to info@kyana.gr, or After the exercise of the right of unjustified withdrawal, and within a period of fourteen (14) calendar days from the date of exercise of the right of withdrawal, the consumer must return the purchased product, bearing the shipping costs. Returns are made by post to the Post Office<\/p>\n\n\n\n Markou Mpotsari 118<\/strong><\/p>\n\n\n\n THESSALONIKI 54453<\/strong><\/p>\n\n\n\n KYANA must, within a period of fourteen (14) calendar days, from the date it became aware of the valid exercise of the right of withdrawal by the consumer, return the entire purchase price of the product in full with the same means of payment used by the consumer for the payment of the price (unless the consumer agrees otherwise). However, Y.C.STORE reserves the right to withhold the price until the products are received or until the consumer sends proof that he has delivered the products for return.<\/p>\n\n\n\n LEGISLATION AND APPLICABLE LAW For more information we are always at your disposal either by phone at 2310 905080 or by e-mail at info@kyana.gr<\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" 1. \u0395\u03a0\u0399\u03a3\u03a4\u03a1\u039f\u03a6\u0395\u03a3 \u03a0\u03a1\u039f\u03aa\u039f\u039d\u03a4\u03a9\u039d \u039b\u039f\u0393\u03a9 \u039b\u0391\u0398\u039f\u03a5\u03a3\/ \u03a0\u03a1\u039f\u0392\u039b\u0397\u039c\u0391\u03a4\u039f\u03a3 \u03a0\u0391\u03a1\u0391\u0394\u039f\u03a3\u0397\u03a3 \u0388\u03c7\u03b5\u03c4\u03b5 \u03c4\u03bf \u03b4\u03b9\u03ba\u03b1\u03af\u03c9\u03bc\u03b1 \u03bd\u03b1 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03ad\u03c8\u03b5\u03c4\u03b5 \u03c4\u03b1 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03b1 \u03c0\u03bf\u03c5 \u03b1\u03b3\u03bf\u03c1\u03ac\u03c3\u03b1\u03c4\u03b5 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03b6\u03b7\u03c4\u03ae\u03c3\u03b5\u03c4\u03b5 \u03c4\u03b7\u03bd \u03b1\u03bd\u03c4\u03b9\u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b1\u03c3\u03b7 \u03c4\u03bf\u03c5\u03c2 \u03c3\u03c4\u03b7\u03bd \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03c0\u03bf\u03c5 \u03bc\u03b5 \u03b1\u03c0\u03bf\u03b4\u03b5\u03b4\u03b5\u03b9\u03b3\u03bc\u03ad\u03bd\u03b7 \u03c5\u03c0\u03b1\u03b9\u03c4\u03b9\u03cc\u03c4\u03b7\u03c4\u03b1 \u03c4\u03b7\u03c2 \u039a\u03a5\u0391\u039d\u0391 \u03c0\u03bf\u03c5\u03bb\u03ae\u03b8\u03b7\u03ba\u03b1\u03bd \u03bb\u03b1\u03bd\u03b8\u03b1\u03c3\u03bc\u03ad\u03bd\u03b1 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03b1 \u03ae \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03b1 \u03ba\u03b1\u03ba\u03ae\u03c2 \u03ba\u03b1\u03b9 \u03b5\u03bb\u03b1\u03c4\u03c4\u03c9\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae\u03c2 \u03c0\u03bf\u03b9\u03cc\u03c4\u03b7\u03c4\u03b1\u03c2 (\u03bb\u03ac\u03b8\u03bf\u03c2 \u03c3\u03c4\u03b7\u03bd \u03bb\u03ae\u03c8\u03b7 \u03c4\u03b7\u03c2 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1\u03c2, \u03c3\u03c4\u03b7\u03bd \u03c4\u03b9\u03bc\u03bf\u03bb\u03cc\u03b3\u03b7\u03c3\u03b7, \u03c3\u03c4\u03b7\u03bd \u03b1\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae, \u03ba\u03b1\u03c4\u03b5\u03c3\u03c4\u03c1\u03b1\u03bc\u03bc\u03ad\u03bd\u03b1 \u03ba\u03b1\u03c4\u03ac \u03c4\u03b7\u03bd \u03bc\u03b5\u03c4\u03b1\u03c6\u03bf\u03c1\u03ac, \u03bc\u03b5 \u03ba\u03b1\u03ba\u03ae \u03c3\u03c5\u03c3\u03ba\u03b5\u03c5\u03b1\u03c3\u03af\u03b1 … 2.\u0391\u039d\u0391\u0399\u03a4\u0399\u039f\u039b\u039f\u0393\u0397\u03a4\u0397 \u03a5\u03a0\u0391\u039d\u0391\u03a7\u03a9\u03a1\u0397\u03a3\u0397 \u039a\u0391\u03a4\u0391\u039d\u0391\u039b\u03a9\u03a4\u0397 (\u0391\u03a1\u0398\u03a1\u039f 3\u0395 \u039d. 2251\/1994, \u03a3\u0395 \u03a3\u03a5\u039d\u0394\u03a5\u0391\u03a3\u039c\u039f \u039c\u0395 \u039a\u03a5\u0391 \u03961-891\/2013)<\/h5>\n\n\n\n
\u039d\u039f\u039c\u039f\u0398\u0395\u03a3\u0399\u0391 \u039a\u0391\u0399 \u0395\u03a6\u0391\u03a1\u039c\u039f\u03a3\u03a4\u0395\u039f \u0394\u0399\u039a\u0391\u0399\u039f<\/h4>\n\n\n\n
<\/strong>You have the right to return the products you bought and request their replacement in the event that with proven fault of KYANA were sold incorrect products or products of poor and defective quality (error in receiving the order, pricing, shipping, damaged during transport, with poor packaging etc.). The customer must not accept the receipt of the product and return the product. The products must be returned in excellent condition, in the condition received by the customer, complete and without damage and the product packaging must be the one that normally accompanies the product and be in excellent condition. The product to be replaced must be accompanied by all the documents that accompanied the product (eg DAT, Retail Rep. Etc.). Prior to any return, it is recommended to consult 2310 905080<\/p>\n\n\n\n
You have the right to withdraw unreasonably from the distance sale exclusively within a period of 14 calendar days, returning the product to its original condition. This right starts from the date of delivery of the physical possession of the product to him or to his authorized representative.<\/p>\n\n\n\n
In cases where the delivered products are not suitable for return as soon as they are unsealed for health reasons or for hygiene reasons
In the event of a valid exercise of the right of withdrawal and provided that the product has been returned to KYANA, the customer will receive a credit note equal to the sale price, which will be repaid by KYANA in the same manner as customer payment of the price, unless otherwise agreed with the customer, without culpable or unjustified delay. It is expressly agreed and the customer already provides the irrevocable order and consent to this, Y.C.STORE to be entitled to deduct from the refund the return costs, which are borne by the customer, as well as any compensation in case of destruction, damage or damage to the product or impairment of the value of the product due to customer actions. Y.C.STORE in any case is entitled to claim in any legal way any amount that was damaged (indicatively, either with respect to return costs or with destruction, damage or damage, impairment of the value of the product, etc.).<\/p>\n\n\n\n
(b) by registered letter to KYANA at the postal address 11 Markou Botsari Street, tel: 55453, or
(c) by fax to KYANA’s telephone number 2310905094, or
(d) by phone at the telephone number 2310905080 – 2310870160.
Upon receipt by KYANA of the consumer’s declaration of exercise of the right of unjustified withdrawal, KYANA will send the consumer a written confirmation of receipt of the exercised right of withdrawal. It is pointed out that for the calculation of the above fourteen-day deadline for the timely exercise of the consumer’s right of unjustified withdrawal, only the time of submission of the withdrawal declaration is taken into account, regardless of the time of its receipt by KYANA.<\/p>\n\n\n\n
All transactions you make through www.kyana.gr are governed by International and European law, which regulates issues related to e-commerce as well as the Law on Consumer Protection (Law 2251\/1994), which regulates issues related to with distance sales and from the decision No. Z1\u2212891 Adaptation of the Greek legislation to the Directive 2011\/83 \/ EU of the European Parliament and of the Council of 25 October 2011, on the rights of the consumers, the amendment of the directive 93 \/ 13 \/ EEC and Directive 1999\/44 \/ EC of the European Parliament and of the Council and repealing Council Directive 85\/577 \/ EEC and Directive 97\/7 \/ EC of the European Parliament and of the Council, published in Official Journal of the European Union, No L 304 of 22.11.2011. Any dispute between users and Y.C.STORE explicitly agrees that it is regulated by Greek Law and is subject to the exclusive jurisdiction of the Courts of Thessaloniki.<\/p>\n\n\n\n
Continue reading Return Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7000","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.kyana.gr\/en\/wp-json\/wp\/v2\/pages\/7000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kyana.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kyana.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kyana.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kyana.gr\/en\/wp-json\/wp\/v2\/comments?post=7000"}],"version-history":[{"count":2,"href":"https:\/\/www.kyana.gr\/en\/wp-json\/wp\/v2\/pages\/7000\/revisions"}],"predecessor-version":[{"id":7007,"href":"https:\/\/www.kyana.gr\/en\/wp-json\/wp\/v2\/pages\/7000\/revisions\/7007"}],"wp:attachment":[{"href":"https:\/\/www.kyana.gr\/en\/wp-json\/wp\/v2\/media?parent=7000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}